AUSTRALIAN SHIPPING

Flat rate $10 for orders within Australia.

Orders placed before 1.30pm AEDT will typically be shipped that same business day via Australia Post Express. During sale events and busy periods, there may be a slight delay.

As ROWIE is based out of the AusPost Express Next Day Delivery area it will typically take 1-3 business days for your order to be delivered.

Please note each order is subject to product availability and that we do not process or ship orders on weekends or public holidays.

Tracking will be emailed from AusPost once your order has been shipped.

INTERNATIONAL SHIPPING

Flat rate express shipping calculated at checkout.

Orders placed before 1.30pm AEDT will typically be shipped that same business day. During sale events and busy periods, there may be a slight delay.

It will typically take 2-5 business days for your Express International order to be delivered.

Tracking will be emailed from AusPost once your order has been shipped.

Standard Shipping available to certain countries, rate calculated at check out.

It will typically take 5-12 business days for your Standard International order to be delivered.

In some cases Standard Shipping will cost more than express as it is not a flat rate service.

Please note you may be required to pay customs and import taxes on international orders.

RETURNS & EXCHANGES

At ROWIE, we take pride in our reputation for quality, and are happy to provide you with a refund or exchange when goods:

• Are returned to us within 7 days of delivery.

• Are returned in original condition – unworn, unwashed with tags attached.

• Please note: no refund or exchange on sale items.

Customers are responsible for shipping of returned items and will be emailed a PayPal money request for the shipping of the exchange.

To ensure availability of you desired exchange item, please email us at hello@rowiethelabel.com as we are a small boutique label with limited stock.