TERMS AND CONDITIONS OF USE
The use of this site is governed by the terms and conditions set out below for online trading between ROWIE The Label PTY LTD (ABN 69 612 629 875) and the user of this website (“You/Your”). Please read them carefully before proceeding to enter the website. Your use and Your submittal of any Purchase Order to ROWIE indicates Your acceptance of these terms and conditions.
This website is owned and operated by ROWIE The Label PTY LTD.
By ordering, You grant us the right to add Your contact details to our database and contact You from time to time about Your orders and offers. You can easily be removed by contacting us at [email protected]
ORDER ACCEPTANCE POLICY
Your receipt of an order confirmation does not signify our acceptance of Your order. We will email You confirmation of the receipt of Your purchase order however, ROWIE The Label reserves the right after receipt of Your Order to decline it for any reason or to supply less than the quantity You ordered of any item. Upon cancellation we will contact You using the details provided.
Payment must be made at the time of submitting the Purchase Order and can be made via Visa, Mastercard, Amex, Afterpay or PayPal only. You warrant that You are an authorised user of the payment method used to complete the order. The Purchase Order must be paid in full immediately upon entry into the Agreement. All transactions are settled in Australian Dollars (AUD) so if you are ordering from outside of Australia and your bank account or credit card is held in a different currency, you can still order by credit card but your currency will be automatically converted to Australian Dollars when you complete the transaction. Banks often charge currency conversion fees and conversion rates vary from day to day. ROWIE The Label is not responsible for the final amount charged by your bank. You should contact your bank or credit provider for details.
ROWIE The Label prices may change as a result of mistakes on the website or price adjustments. In the event that You are requested to pay additional payments for increased amounts you are entitled to cancel your order. Notification of cancellation must be within seven (7) days of the announcement of the increase.
CUSTOMS, TAXES AND DUTIES
Please also note that You are responsible for any custom taxes and duties added to Your package by the destination country. You should ensure You are aware of these prior to ordering. We recommend contacting Your local customs office if you require further information. ROWIE The Label is legally required to declare the full value paid on shipments and must include an invoice for customs should they require it.
At ROWIE The Label we reserve the right to limit the quantities of product sold to any one customer as we see fit. As a condition of this Agreement, You agree to not purchase any products for the purpose of reselling, using or supplying them as part of a commercial enterprise or business. This includes using our products or goods or services to advertise or promote Your own goods or services unless You have our prior written consent. Customers who desire to be a stockist of ROWIE The Label must contact ROWIE The Label directly to discuss the terms and conditions of wholesalers. ROWIE The Label does not guarantee all applicants will be granted wholesale rights to ROWIE The Label.
All sales are subject to our returns policy. See our FAQ section for more details.
FAULTS POLICY We quality control every product we ship prior to sending however, if you do receive a product that has a manufacturing fault we will, according to Australian Consumer Law or similar legislation, happily replace or refund the costs. Please refer to our refunds policy for further information. Please be aware that wear and tear in the normal use of a product is not considered a manufacturing fault. We are always happy to discuss your concerns via LiveChat or email.
Promotional codes are offered for special occasions, during sales and other events. In order to ensure you can take advantage of these offers you must enter the promotional code in the space provided during checkout and use the apply button. This will ensure the value of the promotion is applied to your order immediately. Please note only one promotional code can be used once per customer.
This Website is protected by SSL (Secure Socket Layer) encryption. SSL is a security device that ensures any data entered into a secure area of the site is encrypted during transmission over the Internet. SSL utilises this process to create a secure environment for you to conduct your online transactions. In order for SSL to be effective, you must be using an SSL compliant browser.
ROWIE The Label does not save or keep credit card numbers from online transactions. The last four numbers and expiry date of your credit card number is kept for order verification and identification purposes only. While every care is taken to ensure your shopping experience with us is a positive one but in the event that a credit card is used without the holder’s authorisation, the card holder must notify their credit card provider in accordance with their reporting rules and procedures.
LIMITATIONS OF LIABILITY
To the extent permitted by law, all guarantees, warranties or representations which are not expressly stated in this Agreement are excluded. If ROWIE The Label is liable for breach of an imposed guarantee or implied warranty or representation, ROWIE The Labels’ liability is, at its option limited to the replacement of the Products or the supply of equivalent Products, the repair of the Products or the payment of having the Products replaced or repaired. ROWIE The Label has aimed to provide as accurately as possible the information on this Website. We take all reasonable care, in so far as it is in our power to do so, to ensure the details of your orders and payments are secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer as a result of a third party that procures unauthorised access to any data you provided when accessing or ordering from the Website.
YOUR USE OF THE WEBSITE
You agree, that You will use this website in accordance with these terms and conditions and that You will not use this Website for any unlawful purpose. You agree You will not hack into this Website or ROWIE The Label computer systems or the computer systems of other users of this Website and will not violate or attempt to violate the security of this Website. Hacking means unauthorised access, interference and/or malicious damage and includes without limitations, mail bombing, propagating viruses, worms or other types of malicious systems, broadcast attacks, deliberate attempts to overload a computer system or any other method designed to interfere or damage with the operations of a computer or Website.
As You browse ROWIE The Label, advertising cookies will be placed on Your computer so that we can understand what You are interested in.
By entering this Website, you agree to these terms and conditions. From time to time, this Agreement will be reviewed and may be revised. ROWIE The Label reserves the right to change this Agreement at any time and any such changes will be posted on this Website.
This Website may at times be down due to scheduled or unscheduled activities however, ROWIE The Label will aim to, within our control, limit the amount of down-time and We will not be held accountable for the consequences of any down-time.
ROWIE The Label owns the intellectual property of its garment and product designs, fabric designs and images. ROWIE The Label prohibits the use of its designs and images for any purpose without prior written permission from ROWIE The Label. Reproduction of part or all of the website content is prohibited apart from individual or personal usage. No part of this Website may be reproduced or shared with a third party. The permission to copy by an individual does not allow for the inclusion of material or any part of it in any work of publication, in any form including hard copy or electronic without Our express permission.
Unless otherwise noted, all material on this Website are protected as the copyright, trademark or other intellectual property owned by ROWIE The Label. ROWIE The Label trademarks on this site represent some of the trademarks currently owned or controlled in Australia. This is not intended as a comprehensive collection of all worldwide proprietary ownership rights held by ROWIE The Label.
All rights not expressly granted are reserved.
You acknowledge that ROWIE The Label is entitled to require you to remove any link from another website to this Website that you install without obtaining Our prior written consent.
ROWIE The Label reserves the right to terminate the agreement to supply Products to You are any time before the Products are dispatched to You and ROWIE The Label will not be liable to You for any costs, expenses or damages whatsoever for terminating this Agreement.
If the Product is not delivered to You prior to any termination of this Agreement by ROWIE The Label, we will refund to You any payment You have made prior to termination.
ROWIE The Label may terminate the agreement under which You can use this Website immediately and without notice if you are in breach of any terms of this agreement.
This Terms of Sale and Use of Website Agreement, together with the policies on this Website are the entire agreement between Us.
This Agreement will be governed by the laws of New South Wales, Australia and the parties submit to the non-exclusive jurisdiction of the courts of that state.
If any clause or part of a clause is illegal, unenforceable or invalid, that clause or part is to be treated as removed from this Agreement without affecting the remainder of the agreement.
“Agreement” meaning the terms and conditions that apply to the use of this Website which may be amended from time to time.
“Products” means the product that is specified on the Purchase Order as the product You wish to purchase pursuant to the Agreement.
“Purchase Order” means the online purchase order form to be completed by You in relation to Your purchase of the product.
“Website” means internet website with the URL http://www.rowiethelabel.com and any other associated websites.