Terms and Conditions

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Peruse frequently asked questions for your answer, or reach out to us at hello@rowiethelabel.com

  • Final Sale Items are marked as “FINAL SALE” at the time of purchase and are not eligible for returns, refunds, or exchanges. By purchasing a product labeled as a Final Sale Item, you agree to these terms upon placing your order. Prices for these items are clearly marked for clearance, reflecting their final sale status. Please ensure you review all product details carefully before completing your purchase.

  • The welcome discount is exclusively available to customers who sign up for our mailing list and is valid on full-priced items only. To redeem, the discount code must be entered at checkout. This offer is valid for online purchases only and cannot be combined with any other promotional codes or offers. The welcome discount is non-transferable and may not be sold or shared. We reserve the right to modify or terminate this offer at any time without prior notice. By using the welcome discount, you agree to these terms and conditions. For any questions, please contact our Customer Care team at hello@rowiethelabel.com

  • ROWIE's Black Friday Sale launches at 10:00 AM Tuesday 12 November 2024 and ends Monday 2 December 2024 at 11:59 PM AEDT. A 30% discount will be automatically applied at checkout to items labeled with either a "30% OFF" or "EXTRA 30% OFF" badge. Products purchase with this automatic 30% discount are eligible for return for a store credit only. Please note that items marked as Final Sale are not eligible for returns, refunds, or exchanges. No additional discount codes can be applied to the 30% Black Friday Sale automatic discount. Early access to the 30% Black Friday Sale is only accessible online via this email. Please note, during sale periods we are unable to make any order changes or cancellations due to the high volume of orders and speed at which they are picked, packed and sent.

Shipping & Delivery

Returns & Exchanges

Customer Care